Managed IT and Cyber security Services

Rising costs. Disconnected data. Skills shortages. Security risks. The challenges today’s business leaders have to keep ahead of, all while simultaneously maintaining efficiency and managing growth, are staggering.

Lead agile IT operations that evolve at the speed of today’s business

StimuliZ Digital’s managed services bring together the functional and industry expertise of our experienced professionals, with advanced technology, data insights, and strategic alliances with the world’s leading tech providers. All delivered in an as-a-service subscription to help design, deliver, and sustain your transformation with:

  • Predictable costs
  • Measurable results
  • Follow-the-sun delivery
  • Up or down scalability to meet fast-changing need

Our managed services go far beyond traditional, tactical outsourcing models of labour arbitrage and transactional services. We help you:

  • Operationalize your business
  • Minimize errors, disruption, and risk
  • Accelerate your transformation journey and keep it on track

As a collaborator in your transformation, we help guide you:

Beyond the back office – into high-value areas in core and non-core parts of your business, across the front and back-office, optimizing everything from cyber detection and response, to third-party risk management, customer due diligence, and cloud application management.

Beyond cost savings – with deep domain knowledge, data management, and smart analytics, we help you reduce costs by 15 to 45%, plus achieve faster speed to market, better forecasting, enhanced stakeholder trust, and greater operational resilience.

Beyond tech alone – including cross-functional, industry, process, and change management expertise, helping you define your approach and operationalize it, so you can gain competitive advantage.

IT Governance and Service Management

  • IT Strategy: The first component of IT management is the most important because it involves connecting your IT department with your business’s needs. Having an IT Strategy means, at its core, having a plan to deal with both good and bad scenarios as they relate to IT. For example, if your company expands and hires more employees, your IT department needs to figure out how to manage increased activity on your network. Or if your company is the target of a cyber attack, tech will need directives for recovering lost or compromised information. An effective IT strategy should do the following:
  • Support business operations by considering your organization’s overall goals and making sure your IT department can support and further those goals. That also means considering the business aspects of your IT department such as creating a workable budget and communicating with leaders in other departments to get a holistic view of your organization’s needs.
  • Secure your company’s and your customers’ information by developing a plan to protect it and staying up to date on the latest security strategies.
  • Provide value to the company by delivering reliable IT service and creating a framework for the IT department’s own plans for improvement as your organization grows and develops.
  • IT Service: Providing value through quality IT service isn’t as simple as promising that your tech team will do a good job. It means creating service goals and standards and doing everything you can to make sure your team lives up to them. Delivering top-notch IT service involves a two-pronged view of the people consuming those services:
  • Customers need to know their data won’t be compromised by faulty security systems. But on a more day-to-day level, they need access to your company’s website. Clients visiting your office might need access to your internet connection. And they need a system where they can report any tech-related issues they might encounter.
  • Employees need reliable access to an internet connection and internal data. Connections need to be secure, and your employees—especially those outside of the IT department—need to be educated about responsible network access. When something goes wrong, they also need a place to report tech issues so they’re fixed ASAP.
  • IT Assets: Finally, you need to manage all of the assets employees use to get their work done. That means managing not only who gets which laptop but also when and how your systems are updated. IT assets include:
  • Hardware. This is what you typically think of when discussing assets. Managing hardware includes keeping track of who uses which assets, tracking wear and tear, and ordering new equipment if and when you need it.
  • Software. Don’t forget that software is also an IT asset. Who uses which systems? When do your licenses expire? Do you need to connect one or more solutions? Is your tech team responsible for fixing a buggy proprietary system? You should be able to answer all of these questions if you’re properly managing your assets.

Cybersecurity Service Management

  • Cybersecurity Assessment
  • Secure Configuration of Enterprise Assets (Hardware, Cloud Services and Software applications)
  • Identity and Access Control Management
  • Continuous Vulnerability Management
  • Data Leakage Prevention & Protection
  • Malware Defenses
  • Network Infrastructure Management
  • Cloud Security
  • Network, Endpoint Monitoring, Detection, Response and Defense
  • Security Awareness and Skills Training
  • Business Continuity and Disaster Recovery Planning (BCP/DR)
  • Application Software Security
  • Incident Response Management
  • Penetration Testing
  • Managed Security Services
  • Red teaming, Blue teaming & Purple teaming for security operations

Looking for trusted partner to support you in these IT & Cybersecurity management responsibilities for your business?

Send a request through Contact us or email enquiries to sales@stimuliz.ca